Good morning from Atlanta.
Over 150 top-level EAs from all over the world are here.
Lucy’s been talking about the fabulous Eth Lloyd and World Summit. Talking about the career progression levels attached to skills, not job titles. Level 1- entry to Level 5- executive
The value of ISIPHO admin. An amazing project and effort.
LISA OLSEN- The Mindset of a Mentor – How do we think about Mentoring, what’s a mentor?
Kemetia -thoughts: What are we sharing all that we learn with our colleagues and those new to our field? What is our mindset? Are we super protective of our knowledge? What about those peers that feel they have nothing new to learn? [My thought is, has anyone asked them if they still love their work? Or are they just doing time?] It’s hard when you know your colleague is just trying to get by until they can retire or they have bills and obligations but cannot risk losing their steady paycheck.
Next great thought from Lisa — Are you a relationship engineer? – Well, think about it. Not everyone is great at relationships. Some folks have 4 or 5 marriages. [We pardon this presentation for the SQUIRREL SLIDE!!]
Lisa is bringing the SNARK this morning! so dang funny. And the attendees are now up and demonstrating various samples of interpretive dance based on how to truly respond to the person that walks over to your desk and asks if you got the email they JUST SENT!
Are YOU open to changing your mind based on new info? Do you have a response or excuse every time someone makes a comment about your performance? Do you admit when you mess up? It’s key to being maintaining trust and credibility as an assistant?
And let’s talk about the difference between having a BIG ego vs. a STRONG ego. [Kemetia note: much like the difference between knowing the difference between confidence and conceit.]
Oooh.. Lisa brings the awesome clickbait topic up stating you cannot multi-task. There’s no way to give 100% focus. [I’ll step to the side here while EAs of the world break into hives given this is a staple skill posted in our job descriptions. Or, the very much unstated skill set expectation of hiring professionals]
What do you think? Do you give others the courage to do great things?
Shelagh Donnelly- now up. Presentation on Cybersecurity: How to Take the Lead in Risk Mitigation for Admin Professionals
Shelagh writes about cybersecurity for Diligent Insights. She talks about mitigating risks applies to processes and practices. Company insiders- employees are the greatest security risk to companies. One way? by backing up personal data on work computers -utilizing USB drives or downloads from personal accounts.
Companies are going to begin bait-testing employees and it may start to show on employee evaluations. – Shelagh Donnelly.
—break– back in 15- apologies! had to step away for a work thang!
Anel kicks off her session talking about PA (translate admin) stressors. All the stressors we, as a profession share, and doing more with fewer colleagues to support the workload with smaller incremental pay increases and limited recognition.
What are the global stressors? Global economic issues. Working across time zones. Addressing cultural differences, body language norms, supporting remote teams, industrial and technologic revolutions and exponential changes.
Action is the antidote to anxiety~ Anel Martin
Here are a few key phrases Anel shared today
Take on the tough stuff. Stay focused on a single block of time.
Don’t forget: What you say to yourself matters.
If you commit, you are accountable. [Hello! Stop overcommitting.]
Know your job description so you can smash it! Know it so you can exceed it.- Anel
Peggy is sharing about her journey to becoming an international speaker and author. She asked the attendees: Have you ever had a dream so big it has scared you? She credits her inner circle to helping her take the risk and helping her get to her goal.
Don’t get caught in the comparison crap~ Peggy Vasquez
Such great insights about her success and journey. Reminds all of us that we need mentors.
[Kemetia thought: as Peggy addresses the group about sitting with challenges, all I can think about is the phrase, ‘Breathe in Faith, Breathe out Fear.]
Debbie is talking about her career journey .. she didn’t even want to be an executive assistant when she first started.
Debbie ~ Never go back to a job you leave– you left that job for a reason!
Never pass up an opportunity? [Kemetia’s thoughts: Yes. I do believe in the phrase, To Thine Own Self Be True. So if the opportunity presents itself but it is not true to you? Ponder that.]
What do we need to do to get the recognition we want? What can we do to up-level the work we are doing? Where is our weakness?
Referring back to her book – some key points Debbie mentions how important is to learn how to exceptionally communicate with people.
Time management – there is no way to ever get it all done.
Overwhelm: And it is not going away. How do we deal with distractions? Multi-tasking sucks. Stress. Loss of productivity and it impacts your productivity. Much like climbing a hill of sand.
I love watching and listening to Debbie truth-tell.
What’s eating up your time? Log all the things you do. Make some decisions- pitch solutions, ask for the help you need to start and get control. Focus on the focus. Some tips: Create time blocks, see all of your work as projects. Create cones of silence, find a closet, create signage. Bascially, telling others- I’m too busy to tell you I’m too busy.
First thing in the morning: delete the garbage: go back to the top: Now, do! less than 3 minutes.; now, Defer- Make those tasks, they require more time to do.Tasks first, emails secondary. It’s a behavioral change to get used to.
Do the calendar appointments support their goals, what are the top goals for the next week? “I’m optimizing my executive’s time, not “calendaring”
Get Better Info.. Not More Info- Debbie Gross
how long is the call? date and day. home or cell? provide alternate numbers. how are the complicated names pronounced. Where are the backup documents. Create templates…. for everything you do. It will establish consistency.
Look at the calendar holistically. Qtr by Qtr. What’s the back up plan if your executive’s digital tool dies. Calendar Snaphots.
Remember their calendar is THEIR calendar. No matter what. Don’t make the calendar personal.
Stop jumping in.. Acknowledge!
How are you going to change your thinking about this role
How are you going to add more value for your executive?
How are you going to grow and develop your relationships?
- your thoughts create your life
- the power is within you
- follow your higher intelligence, God/Source/Universe is always speaking to you