I’m in love with FedEx Kinkos… not all of them, mind you. Just the one I went to in Las Vegas.
So.. you’re confused? Well, I traveled to Las Vegas for a work event…. a week-long work event. Needless to say, I was not as prepared as I would have liked to have been.
The FedEx Kinkos on the South LVegas Blvd (conveniently nearby an IHOP.. I must note) was staffed by one.. that’s right. ONE gal. for the first two hours I was there. I wish I had a video of that time from 7am-1pm. This gal was the penultimate example of great customer service AND efficiency AND calm. Needless to say, her patience was biblical and I will be writing a separate letter to their HQ on her behalf.
Why so great? She made great suggestions, cost-saving and logical suggestions to a non-caffeinated, fairly stressed EA.. and made it all easy. Thank goodness for some real customer service in this country! FedEx.. I hope you really do look out for your good people.