What Exactly is Consistency?

The last several days in the workplace have been a challenge. I’m still trying to sort out if the challenge is to my ego, my perspective or a reality-check of my years of experience in the workplace.

The best way I can describe it is to relate it to comments sometimes heard in a performance review. “I wish you would be more consistent with your work product.”

Ever heard that? I have, though not recently.

What is consistency anyhow? Is it always being on time? Is it not repeating mistakes? Is consistency measured directly in proportion to your supervisor’s mood? Are we (admins) allowed to ask our supervisors for more consistency?

Here is how I decided to define consistency for myself- when it comes to work production.

1. I am on-time.
2. I communicate early and often on the status of my workload and provide updates to my supervisor if I have any concerns about work priorities.
3.My work attire is always business appropriate.
4. I proof my work and generally ask another peer to review if time permits.
5. My signature block is consistent on my email, as are the fonts and margins from one electronic message to the next. There are no smile characters for business related communications.
6. I will step in to cover reception or any other slot as needed. I am a PAID administrative professional- this means – taking on administrative tasks with authority and with a professional attitude. There are no shows of petulance;making coffee, copies or going to the street vendor to purchase a Red Bull for my supervisor is not a task I refuse.

Life is good. Being employed is great. Being a contributing member of society and an involved parent is even better. Being consistently positive.. is the most important piece of my workday.

Author: KMK Foley

Storyteller. Wicked sense of humor. Tenacious learner, Coffee Lover, especially Dunkin' Donuts.

One thought on “What Exactly is Consistency?”

  1. “Taking on administrative tasks with authority and professionalism.”This topic is something I will be writing about on my blog soon. I am on holidays, but this sentence has put into words something I have thinking about for some time. We need to take authority for our work and sometimes that means accepting responsibility when it doesn’t go as planned.Great post.

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