CEO / Founder
Executive Assistants Organization (EAO)
Behind Every Leader Events (BEL)
Ever since Victoria Rabin came onto the platform for administrative training, her passion and energy has captured the attention of assistants all over the world. Her unique approach, her ability to garner presentations from some of highest level EAs in the business world, and her willigness to take risks has taken EAO on a fantastic journey of almost three years.
I had the benefit of speaking with Victoria and several members of her team at the November 2013 Behind Every Leader conference in New Jersey. I later approached her about sharing some of her story with you.
Q1. You’ve had a whirlwind tour ongoing for about two years. What would you say has been your biggest challenge during this time frame? How about your biggest success, the thing you want to brag most about?
A1. Indeed, in a mere two years EAO has changed lives, including mine. What once was an inspired vision has now been realized. And with that, EAO has the honor and the responsibility to take this vision to the highest heights.
This is an ongoing mission, and just like all remarkable quests, it has not and will not be an easy.
But let’s face it, If it were easy, EAO would have been realized a long time ago. For decades, Assistants have not been given the resources and support they truly need to become indispensable in their role. Why? Because seldom times do assistants make a stand. Until now.
The challenge with redefining any industry to one of power and leadership is simple.. Change is not always welcomed without a guaranteed advantage or certainty. Having successfully launched twelve active EAO Chapters, multiple EAO events and Behind Every Leader Conferences, as well as garnered some highly respected press coverage, I believe that EAO has broken through and become an epicenter for senior Assistants around the globe.
Q3. Your assistants must be amazing. Tell us a bit about delegating and working with assistants after having been employed as one for many years.
The amusing irony is that I was a successful Executive Assistant working for great Executives. I am now a great Executive working for the success of hundreds Executive Assistants.
My team at EAO is extraordinary. We practice what we preach and ensure that communication, trust, and upmost respect remain at the forefront at all times. No one can create anything to an exceptional standard solo. Working in unison is the only way to be the best of the best. I adore my team.
Q4. Do you see distinct tiers re: the level of skills and professionalism among administrative professionals? I know I perceive that to be the case. What do you think pushes some administrative professionals to excel while others do not?
There are administrative professionals and there are career Executive Assistants. I can say with conviction that the two are different breeds. EAO works alongside the career assistant. This remarkable group of individuals are hungry to excel and possess an insatiable drive for excellence. Much like their relentless Executives. . They do whatever it takes.
EAO is not for everyone. Intentionally. We work with EA’s that make a stake in their future. That invest in their future and exude a dedication to excellence.
Q5. I know EAO is headquartered in San Francisco. Have there been any cities during your travels that have surprised you?
At EAO we do not comply with one fits all. Each and every EAO Chapter boasts its own heartbeat. . Its own character. We ask the most important questions and then we listen intently to the feedback we receive. Every EAO is completely different. . And this is what matters to our members, and to us.
Q6. What do you think is the toughest skill and /or the toughest soft skill for administrative professionals to conquer?
Communication is and always will be highly sought after topic for development. EAO teaches members how to build a symbiotic and unbreakable partnership between the EA/Executive.
The toughest of all is staying current with the latest technologies, apps and efficiency platforms. The only way to always remain ahead of the curve is to consistently educate yourself. At EAO we are very privileged to have technology webinars seminars and workshops taught by industry giants.
In addition to continued education and training (which is paramount in every quest for excellence) the equally most crucial aspect of personal and professional growth, is sharing knowledge expertise and best practices with each other. At EAO we urge members to make a habit of doing this each and every day. Our slogan ‘every Member is a Mentor’
Q7. (And I gotta ask this..!) Have you ever caught yourself being star-struck when working with a celebrity or their assistant on BEL? Tell us about it.
I have met some incredible people over the years. Needless to say, this is one of the ‘perks’ of leading this organization. The interesting part is that each and every celebrity employer and his/her assistant was soughd out and approached, often more times than once, by myself and team with an undeniable and relentless proposition to join us on this exciting journey. For me personally, receiving their acceptance and shared belief is the most riveting part of the initial introduction
But let’s face it, the real stars are the assistants. They are the ones that make the Executive’s world turn each day. And now it is our chance to place each and every one of these remarkable individuals on a pedestal. One of my favorite quotes portrays how EAO value our members;
“Next to Excellence is the Appreciation of it” ~ William Makepeace