Getting Feedback From Your Staff About New Employee Orientation

coffee

Employee orientations are important to me. I’m not an HR professional. I don’t portray one on TV.

I am, however, a very observant administrative professional– often the person that new staff come to ask questions they don’t want to ask anyone else.

What do I do if I lose my security card?
The staff calendar says we have a half-day – what time is that?
How do I send a package?
Do we have a courier service?
Do I get reimbursed for my cellphone usage?
Am I really supposed to check my email over the holiday?

These are simple examples. But I was thinking about this today ..are there companies that do a survey of their employees to ask — What do you wish we had included in new employee orientation? What information do you think should be included in new employee orientation?

I’ve been at companies that had superb new employee orientations or ‘on-boarding’– an actual human being was assigned to be your go-to resource for your first 90 days. Saves a lot of hassle. And I think staff that offered to be an on-boarding resource were able to add that to their annual review as well as include that person in their 360 review at the end of the year.

I’ve also worked for a company that handed you a 3-ring binder – with tabs and was told to ‘read this, sign the last page and turn it in with your W-4.

I just have to think that building that working relationship would be so much easier/stronger/better — if the on-boarding process was evaluated annually– and adjustments were made as new staff provide feedback. Or, as current/veteran staff provided feedback on the type of questions they received frequently.

Just one of those random thoughts that popped into my head today.. and I’d love to get your thoughts on it.

Happy Weekend to all.

Author: AdminRenegade

Storyteller, Fan of Leadership gurus, Coffee Lover, especially Dunkin' Donuts.. and most importantly- a fierce advocate -Providing a new philosophy on what it means to be an administrative professional in today's workplace.

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