As usual, the last days before staff leave for our annual meeting was incredibly hectic with several challenges. It started with an unexpected visitor to our office building. The person was under duress of some type, had found themselves an unlocked utility closet on our floor, and had moved in for a bit– deciding to sing while there. Once several staff members realized what the issue was, the person was escorted to our building lobby and local officers assisted this poor soul from there.
Today, like most of the east coast, our internet service was interrupted by Denial of Service attacks. Fairly tough to function fully in today’s modern office setting without internet service. Gratefully, our VOIP phone system was not impacted. Our internet service returned prior to lunchtime today.
Also, I recently turned over the responsibility of ‘holding down the fort’ to the young woman who took over my front desk position. You can only prepare new staff so much for the week prior to annual meeting. It has to be experienced to be fully appreciated. And, this being the 50th Anniversary year for the association means extra stress while staff tries to address all the last-minute adjustments or issues. I have to say, our new temporary staff assistant handled the call volume like a pro today. Oh, did I mention we also had a dozen VIP visitors to our office today for a committee meeting that lasted half a day?
And, of course being cold and flu season.. Yes, there’s a nasty cold traveling our office. Boo Hiss. Coffee can fuel you but it can’t kill a cold yet.
The amazing thing about this is that I heard no yelling, no kvetching in the kitchen. We had plenty of food and coffee to keep the staff going as well as some well-timed bowls of Halloween candy. Now going on my eighth year with the association and having worked within associations for the majority of my career, I can say I’m happy to be one of several staff members staying behind. We can troubleshoot issues from our office and via our cell phones during off hours if need be. We also have an opportunity to get our work caught up and be prepared for the post-conference return of the staff, which will be quickly followed by a full-staff debrief of the conference.
I’m grateful that I get to work with some very fun and superbly talented folks. It makes these few intense pre-conference days far more tolerable. There is a mutual recognition and respect among staff that we are all in the same tsunami of last-minute preparations.
I can’t wait to hear all about the conference when our staff returns. In the meantime, I’ll be following all the happenings via #StaffingWorld posts on Twitter.
Safe travels to my colleagues. Hoping our conference is exactly the combination of educational content, networking and expo vendors attendees want.